Optimizing Health and Safety Training in Manufacturing

This case study explores how a multinational company specializing in the manufacturing of critical automotive components utilized Qualee’s platform to improve its health and safety training programs.

The company operates large-scale production facilities across North America, Europe, and Asia, supplying major global automotive brands with essential parts such as braking systems, fuel systems, and suspension components. Employing over 5,000 workers in roles ranging from machine operators and assembly line workers to quality control and logistics teams, the organization functions within a highly regulated environment where adhering to health and safety standards is crucial to its operational success and reputation. 

To maintain these standards, the company needed a modern, efficient solution that could deliver consistent, up-to-date training across its global workforce.

The Need

Given the scale and complexity of its operations, the company identified several key needs to enhance its safety training:

1. Mobile-First Training Solution

A flexible mobile platform was required to provide consistent and easily accessible health and safety training to employees, regardless of their location or shift patterns. This solution needed to be adaptable for use on various devices, allowing all employees to complete their training at their convenience.

2. Multilingual and Customizable Content

The company sought training materials available in multiple languages, customized to meet the specific safety requirements and regulations of each country and production facility. This would ensure that all employees, regardless of location, could understand and engage with the training content.

3. Real-Time Updates and Compliance Tracking

The ability to facilitate real-time updates to training content and monitor compliance progress was critical to ensure that all employees met the varying regulatory standards across different regions. A system that could efficiently manage these updates and track compliance status was essential.

4. Engagement and Retention Tools

To enhance employee engagement and improve retention of critical safety protocols, the company required interactive modules, quizzes, and reminders. These features would help make the training process more engaging and ensure that key safety information was retained effectively.

The Challenges

Before adopting Qualee, the company faced several significant challenges:

1. Inconsistent Training Across Locations

Delivering standardized health and safety training was a challenge due to multiple facilities spread across various countries, each with distinct regulatory requirements, languages, and cultural practices. Ensuring consistent and effective training delivery across all locations was difficult to achieve manually.

2. High-Risk Work Environments

The nature of the work, involving heavy machinery, robotics, and hazardous materials, created high-risk conditions that required continuous and rigorous safety training. Any lapse in training could result in accidents, injuries, or compliance violations.

3. Limited Access to Training Materials

With employees working rotating shifts, in remote locations, and possessing varied levels of digital literacy, access to traditional in-person training sessions was often limited. This situation led to gaps in knowledge and potential non-compliance with safety standards.

4. Regulatory Compliance Demands

The company needed to keep its safety training programs updated to comply with varying regulations across multiple countries. Managing these updates manually was complex and prone to errors, increasing the risk of non-compliance and potential penalties.

Qualee Feature Focus

Several of Qualee's features played a crucial role in addressing the company’s specific needs:

Journeys 

The Journeys feature provided structured learning paths with a sequence of steps that employees could not skip, ensuring thorough comprehension of the material. Additionally, steps could be time-released to prevent information overload, supporting better retention of safety protocols.

SCORM Compatibility

The platform’s compatibility with SCORM (Sharable Content Object Reference Model) enabled the company to use its existing industry-standard course files. This capability allowed for seamless delivery of content on mobile devices, ensuring that employees could access familiar training materials.

Quizzes

Integrated quizzes reinforced key concepts and tested employees' understanding of the safety protocols covered in the training. This feature helped ensure that critical information was retained and applied effectively in daily operations.

Surveys

Surveys embedded within the Journeys allowed the company to gather feedback directly from employees about the training materials. This feedback was valuable for continuously improving the content and tailoring it to meet the specific needs of the workforce.

Library

The Library feature enabled employees to reference course documents even after completing their training journeys, ensuring they had ongoing access to vital safety information.

Forms and Digital E-Signatures

Digital forms and e-signatures facilitated the signing of certification documents, streamlining the compliance process and reducing administrative burdens.

Implementation 

The implementation of Qualee’s platform was seamless and efficient. The SCORM compatibility feature allowed the company to utilize its existing training course files, eliminating the need to develop new materials from scratch. This compatibility ensured that the transition to the mobile-first platform was smooth and that employees could access familiar content.

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High adoption rates were achieved due to the platform’s ease of use and accessibility. The mobile app was made available to all employees in their preferred languages, which encouraged widespread participation and engagement. The platform’s tracking tools enabled management to monitor training progress in real-time, ensuring that all employees completed their training on time. Throughout the rollout, Qualee’s client success team provided continuous support to ensure a smooth transition and maximize the platform’s effectiveness.

Results and Benefits

Following the implementation of Qualee, the company experienced several notable benefits:

In Summary: Why Qualee?

This case study demonstrates how Qualee’s mobile-first employee experience platform enabled a multinational automotive component manufacturer to streamline its health and safety training across a globally dispersed workforce. By offering multilingual and customizable content, real-time compliance tracking, and interactive engagement tools, Qualee helped the company enhance safety standards, reduce training costs, and build a strong safety culture.

If your organization faces similar challenges in delivering consistent, accessible training across multiple locations, explore how Qualee’s solutions can help. From mobile-first learning platforms to real-time compliance tools, Qualee offers a comprehensive solution designed to meet the unique needs of diverse, frontline workforces. 

Contact us today to learn more about how we can support your company in achieving its training and compliance goals.